OUR VISION Drive innovation to become the nation’s leading retail technology partner.

OUR MISSION Develop innovative solutions and services targeted at customer’s business needs.  Build customers’ business through progressive solutions encompassing technologies, professional services and responsive support. Expand our success with customer service dedication and expansion across the country. 

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  • Use a micro-fiber cleaning cloth or soft towels
    • Do not use abrasive cleaners or cleaning materials   
  • Spray the cleaner onto the cleaning cloth/towel first and then wipe the surface to be cleaned
  • The cleaning cloth/towel should be damp but not soaked
    • The surface of the equipment should quickly air dry
    • In very humid environments a clean dry cloth/towel can be used to quickly dry the equipment
    • Do not soak the electronic equipment with cleaning liquid
  • You can leave the system powered on when cleaning surfaces used in normal operation, such as touch screen displays.
    • We do recommend the operator be logged off the POS applications while cleaning
    • Errant touch points are expected and normal during cleaning of touch screens while the touch screen remains wet
  • While cleaning surfaces not normally used during operation, we recommend shutting down and powering off the POS system
    • This is to prevent any issues with the typical moving/bumping of the system while cleaning
      • Bumps/impacts may damage systems with hard disk drives 
      • Cables to critical I/O devices may become unplugged
 
IMPORTANT: Cleaning of the interior of electronic equipment should only be performed by trained service personnel.

***Always consult manufacturers recomendations.

Equinox Hardware: Cleaning Instructions
NCR: Cleaning Instructions
Toshiba: Cleaning Instructions