OUR VISION Drive innovation to become the nation’s leading retail technology partner.

OUR MISSION Develop innovative solutions and services targeted at customer’s business needs.  Build customers’ business through progressive solutions encompassing technologies, professional services and responsive support. Expand our success with customer service dedication and expansion across the country. 

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NCBP's executive team partnered together to implement an ESOP in 1995, later evolving NCBP into a 100% employee owned company. Our executive team is committed to NCBP and to our employee ownership and servant leadership culture.

DEAN CROTTY, Chairman of the Board

Dean Crotty began his career with NCBP in 1975. He has served in the roles of Technician, Sales Representative and Service Manager until 1995 when he was promoted to the role of President and CEO of NCBP.

As Chairman of the Board, Dean leads with integrity and ethics in all that he does. In 2006 Dean was recognized by the Bemidji Chamber of Commerce and his employees as "Boss of the Year".

Dean has participated in numerous boards, committees and associations, representing NCBP professionally his entire career.


CURT CROTTY, Executive Board of Directors

Curt Crotty started his career in 1976 as a Sales Representative for NCBP.

He was instrumental in the expanded POS territory for NCBP and managed the Sales in our Appleton location for many years until his promotion to Vice President of Sales in 1998.

Today, Curt also oversees the Services team for NCBP as Vice President of Services. He leads with ambition and tenacity in all of his endeavors.


DARLENE GELLER, Executive Board of Directors

Darlene Geller began her career with NCBP as Accounting and Office Manager in 1986.

In 1995 Darlene was promoted to Vice President of Finance and Administration.

Darlene's work ethic and leadership have been instrumental in centralizing company financial and administrative services including inventory control.

Darlene is a dedicated and well-respected business leader at NCBP as well as in the community and she has mentored many associates into the key professional positions they have today.


JIM FREED, CEO and President

Jim began his career in 1994 as a Field Technician for ACME Business Machines, later purchased by NCBP in 2005. Prior to becoming President, Jim was the Senior Director of Service Operations responsible for the Professional Services, Field Service, and Customer Care Center across the whole organization.

Jim has been instrumental in enhancing NCBP’s organizational efficiency through standards creations and process review/improvement.

As CEO and President, Jim is dedicated to cultivating a positive organization and associate work environment that directly translates to a positive customer experience.