Testimonials
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CavCom, Inc. - Walker, MN
"We have worked many years with North Country and they have always provided outstanding customer service. Our new facility opened last year and with the help of our sales rep, we had workstations waiting for people as they arrived. Samples and design information were provided in addition to on-site installation for our equipment. Our sales reps. knowledge base of the product lines saved us time and money. Thank you and we look forward to a continued business relationship."
- Barbara L. Morrill
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Our Clients Testimonials
888-505-0540
| A-Pine Restaurant - Pequot Lakes, MN |
"Like many restaurant owners I considered implementing a point of sale solution for several years before finally deciding it was time to pull the trigger. After running my Micros system for the past 5 years I can’t imagine operating without it. The system has not only proven to be reliable but has also validated itself in many other ways. Training new employees is a breeze. I have received positive feedback from my staff that the system is easy to use and allows them to be more proactive while serving our valued customers. Communication with the kitchen is very efficient, helping us to eliminate mistakes due to hand written tickets and keeping our food costs in check through accurate and timely completion of our orders. The in depth ‘up to the minute’ reporting gives us the information we need to make informed decisions pertaining to inventory and staff requirements, all improving our productivity. Considering the performance of the system and the quality of service I have received from North Country Business Products I would recommend Micros as an excellent solution for any restaurant considering a point of sale system."
- Rick Beyer
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| Bill's Superette |
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"North County's Help Desk has far exceeded our expectations, they have yet to falter. They are courteous, polite and call you back when they say they will."
- Grant Rademacher
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| Chequamegon Food Co-op - Ashland, WI |
"I just love your tech support, they are very helpful and patient. Every time I call I am impressed!"
- Jane Anderson, Front End Manager
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| Dunn Bros-106 Willmar, MN |
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“Love those guys!”
- Christian
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| Everybody's-Fairfield, IA |
"Top notch job and a big shout out to all the techs at NCBP....every one of you rock!"
- Adam
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| JL Beers-Fargo, West Fargo and Grand Forks, ND |
"The Micros POS and OpenEye surveillance systems that North Country Business Products have installed are top-notch and a huge asset to our company. It has been a pleasure working with NCBP since we first opened in Downtown Fargo-we greatly appreciate the expertise, knowledge and prompt service that you continually provide."
- Lance Thorson, Co-owner
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| Key Lime Water Cove Resort - Gurnee, IL |
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"I have never had less than an excellent experience with your support staff!"
- Joe
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| Loud American Roadhouse-Sturgis, SD |
"Several years ago we purchased a Micros point of sale system from North Country Business Products. I feel it is definitely a tool needed in running any major restaurant today- from having the many reports available at the click of a mouse to being able to very closely monitor inventory; I use it every day to monitor sales and control margins. The technicians have always been quick to respond to problems either on site or with phone support and I would recommend North Country Business Products to any business looking at adding a point of sale system to their operation."
- Mark Bruch, General Manager
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| Minot Country Club-Minot, ND |
"I am very happy with our decision to purchase our Micros 3700 POS system from North Country Business Products. I am more than pleased with their sales knowledge and service support; the product knowledge and follow through, the time and attention to detail during the install, and the knowledgeable technicians at the Care Center are all impressive.
I love the flexibility of the system and all of the control it gives me over our operation-we are also able to get reports at our corporate office with our accounting program with the MyMicros website.
I appreciate NCBP and look forward to a great business relationship."
- Stacy Norton, GM
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| MN Chippewa Tribe-Cass Lake, MN |
"I like using North Country Business Products because they always respond in a timely manner when we have computer problems and they have patience when dealing with us who are not technically savvy."
- Sherry
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| MN Valley Country Club-Bloomington, MN |
"North Country is first class!! Professional, proficient and exceptional customer service! Kudos to North Country Business Products, keep up the great work!"
- Benjamin Meyer, Food & Beverage Director
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| Prairie Meadows Racetrack & Casino, Altoona, IA |
"Excellent support. Virtual assistant had already made NCBP aware of our issue before I even called to report it - I thought that was great. The Care Center specialist was knowledgeable and friendly, and resolved our problem quickly. Thanks again for the great service!"
- Tim Kasal, Systems Specialist
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| Rascal's-Apple Valley, MN |
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"I'm always happy with your service. Everyone has been patient and very helpful."
- Wanda
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| Ruttger's Birchmont Lodge-Bemidji, MN |
"As a seasonal summer operation only open three months, we were hesitant to justify investing in a POS system for our Restaurant and Lounge. However; after our second summer, our Micros E-7 system has just about paid for itself. We love the up-to-the-minute reports and have seen the benefit of our food and drinks coming out quicker and the ease of handling guest checks-especially being able to split up a large table’s tab. Thank you North Country Business Products for your prompt service, professionalism, great training, and a great product.
We appreciate your guidance in figuring out exactly what we needed and what we could afford and treating us - a relatively small operation - like one of the big guys. We look forward to a long term relationship."
- Jon Balbach, General Manager
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| Silverado Casino-Deadwood, SD |
"Our recent upgrade went very smoothly; with little interruption in service to our end users.The local staff is knowledgeable and professional and their sales and technical support have always been responsive to our needs-no matter the hour. I would not hesitate to recommend North Country Business Products to anyone interested in their products."
- Phil Schlief, IT SPecialist & Tim Burke, Controller
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| Supervalu - Hanke's-Wittenberg, WI |
"Excellent support...we could not ask for anything better!! Top notch service all the way...no problem is too big or small for them to handle...thanks North Country!!!"
- Dale
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| Wayne's Foods Plus - Danbury, WI |
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"Everyone takes their time to listen and look at what the problem is."
- Kris
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| Woman's Club - Minneapolis, MN |
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"Everyone I've encountered with North Country has been great. I appreciate your staff's patience."
- Shannon
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| Casey's General Stores - Ankeny, IA |
"Casey's General Stores has worked with North Country Business Products for over 20 years. Casey's has a great working relationship with North Country. North Country has always been extremely flexible to work with and they make sure our point of sale systems have the latest updates. Their installers have been great to work with and are very knowledgeable about the systems in our stores. North Country has adapted very well with Casey's growth and the challenges of our ever changing needs."
- Rich Schappert
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| Dan's Supermarket - Bismarck, ND |
"You have an excellent service & sales staff here in Bismarck."
- Herman Bauer, IT Manager
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| Foster Klima & Co.- Park Rapids, MN |
"Outstanding! NCBP made opening a brand new office flawless. My sales reps were very prompt and knowledgeable with solving any issues that arose with a new office space."
- Mike O'Hern
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| Fresh Seasons Market-Minnesota |
Regarding the system...I love it!...I look at it from the consumer's perspective, and it is quick...from the time I swipe my credit card to the end of the transaction it is really smooth...receipt pops out amazingly fast...it must be very user friendly because we did 60K on Saturday and with all new cashiers we really moved people thru quickly...but, having said that...what is more important than buying the equipment is dealing with someone we can trust to sell us the best system to meet our needs and someone who will not 'sell us a bill of goods'...again, simply said...someone we can trust
Many Thanks! for taking such good care of us!...
I look forward to a long lasting business relationship!!
- Dale Riley
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| Kalahari Waterpark Resort - Sandusky, OH |
"Unbelievable knowledge and the ability to adapt to our ever changing ways and ideas. THANK YOU VERY MUCH!!! It's been a pleasure to work with North Country Business Products."
- Greg Gogola
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| Miner's Inc. - Hermantown, MN |
"NCBP has always been a great business partner with our Company and I know this will only continue to get stronger as both of our businesses grow!"
- Debbie
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| Seven Clans Casino - Red Lake, MN |
"All your staff is excellent, always willing to go the extra mile for help & for finding unusual items. Service is always fast!"
- Beth Oelke
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| Wilderness at the Smokies - Sevierville, TN |
"We have been very pleased with both the service and the equipment that was installed in our new facility in Tennessee. When the installers were here they did an excellent job both in installation and making sure we were happy before they finished the job and left."
- Steve Rowe, Security Manager
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| Woodman's - Janesville, WI |
"Great System! Very smooth install!"
- Frank Popp
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| Cara Irish Pubs - Minneapolis, MN |
"I have worked with NCBP for many years and they have always provided me with excellent service. Their up-to-date knowledge of the products that I currently work with, and the products that I don't currently work with that could have an impact on our business, is second to none. The hardware and software support and service teams at North Country Business Products are efficient, intelligent, and always follow up to make sure all issues have been completely resolved."
- David Swensen, Technology Manager
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| Cobb Cook Fairlane - Hibbing, MN |
"Your staff is very professional, courteous, respectful and informative, Top Notch"
- Dan P, New Install survey - (NCR/SMS System)
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| Festival Foods |
"North Country Business Products has been a great partner in helping us grow our Loss Prevention Program. I appreciate how they develop solutions that fit our needs. Quality, Value and Customer Service are why we will continue to partner with North Country in the future."
- Joe Laufenberg, Director of Loss Prevention
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| Soo SuperValu Foods - Sault St. Marie, MI |
"Our security camera system at Soo SuperValu Foods was installed by very qualified and professional technicians at North Country Business Products.
North Country promptly addresses any issues that arise and follow up to make sure everything is working to our satisfaction.
Our DVR/Security system has paid for itself time and time again by controlling the amount of theft, as well as identifying the individuals involved.
We are currently expanding our store and will be adding 16 cameras making a total of 32 for complete coverage in our store."
- John Plumm, Store Director
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| Washburn IGA - Washburn, WI |
I have been a NCBP customer for over twenty years and they have always been a great asset in keeping our business running smoothly. From cutting edge software and hardware at the front end to security cameras at the gas pumps. Their staff of technicians are well trained and are always willing to find solutions to the problems we have. Thanks again NCBP.
- Robert J. Bitzer Owner / Mgr.
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| Wayne's Food Plus - Danbury, Webster & Luck, WI |
Thanks for all the help with our Danbury location. Your tech did a nice job, he was great to work with and very helpful. NCBP has been wonderful and you're doing an awesome job!
- Chanda Elliott
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| Citizens State Bank - Bemidji, MN |
"We couldn't be more satisfied with all of NCBP's services"
- Nancy Watts
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| Doug's Supermarket Warroad, MN |
"We value NCBP as a partner to help us achieve our goals."
- Chuck Lindner, CEO
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| Dugan's Supermarket - Rockwell & Sheffield, IA |
North Country Business Products has been a great help to both of my stores. They are very knowledgeable with all of the register products that I have bought from them. The training that goes along with purchasing a product is outstanding and the training didn't end the day they left my store. They are always a phone call away and can almost always fix the questions that I have concerning coupons or other crazy ideas that I come up with. I would highly recommend buying a register system from them, I know I will always buy from North Country Business Products.
- Tony Laudner
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| Fazer's Foods - Spaulding, MI |
With ACS, I have an amazing amount of control over inventory. There's more accountability, I can't believe I was ever without it. North Country has done an exceptional job with service and training and they remain accessible 24-hours a day, 7 days a week.
- Clarence Fazer - Fazer's Phase out Manual POS system with NCR/ACS
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| Bo's N Mine - River Falls, WI |
"Your service has "always" been excellent!"
- Bo's N Mine, Tech Support Survey
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| CavCom, Inc. - Walker, MN |
"We have worked many years with North Country and they have always provided outstanding customer service. Our new facility opened last year and with the help of our sales rep, we had workstations waiting for people as they arrived. Samples and design information were provided in addition to on-site installation for our equipment. Our sales reps. knowledge base of the product lines saved us time and money. Thank you and we look forward to a continued business relationship."
- Barbara L. Morrill
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| Chevys Fresh Mex - Sioux Falls, SD |
I am pleased with NCBP's local technical support. They always follow up on issues and seem to really care about our business. We have ten terminals and five Kitchen Display units and the Micros system is part of our success here at Chevys Fresh Mex.
- Bob Amor Operating Partner Sioux Falls, SD
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| Coldwell Banker Cedar Point Realty- Walker, MN |
"We are leasing a photo copier through North Country Business Products. I have been very happy with the copier, as it is very reliable as far as not skipping pages when copying and it seldom jams. It is also a copier that faxes, e-mails, stores documents...you name it! We make a lot of forms, which I store in the copier, and it takes only a few clicks from my computer, and the copies are made! I am happy with the service NCBP provides us."
- Linda Nei, Office Manager
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| Next Innovations, LTD. - Walker, MN |
"My experience working with North Country Business Products has been very positive. They are always prompt and friendly and whenever we need something they always have it there for us right away."
- Cindy
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| Pat's Market - Gillete, WI |
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Service is second to none.
- Pat, Owner
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| Ron Mason |
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"The folks in your Des Moines location have always been very friendly & pleasant to deal with in addition to providing excellent service."
- Ron Mason
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| Shermoen & Jaksa PLLP, Law Offices - International Falls, MN |
"We have been clients of North Country Business Products since the early 1970's. We have received excellent service from this company whether it be a box of pens, a multifunction copier, or a networking computer system. North Country has met all of our office needs, they are always there when you need them. We have also recommended North Country to many of the businesses in our area and have always had great feedback on their experiences."
- Gail
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| Holiday Inn - Des Moines, IA |
"I have always been pleased with the service you have given us now and in the past!"
- Donna
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| Luna Rossa - Stillwater, MN |
"Your technicians are always very helpful, informative and courteous!"
- Tina, Technician On-Site/Phone Support Survey
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| Mac's Market Inc. - Newberry, MI. |
In December of 2008 my business purchased a new front end system from North Country Business Products. From my very first meeting with my salesman, to the installation with technicians, everything went much better than I ever anticipated. NCBP associates are true professionals. The NCR products they sold me are doing everything I expected and MORE. The help desk is also very knowledgeable and has been able to answer all of our questions. We are successfully operating our new system and everything is working flawlessly. I would highly recommend North Country Business Products to anyone and look forward to working with them in the future.
- Rich Autterson
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| Milwaukee Grill - Janesville, WI |
"I'm very happy with the service I receive from NCBP!"
- Andy Otis, Technician On-Site support Survey
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| North Country Vocational Co-op |
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"The service that we receive from your service department is always way above satisfactory! The technicians are knowledgeable, respectful and polite. It's a pleasure to do business with you!"
- Laura, Tech Support Survey
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| North Mr Pizza - Rochester Mn. |
Great service, support and dedication. Thanks for everything!
- Jane and Mark Fulton
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| Remax Bemidji & Property Professionals - Bemidji, MN |
We appreciate your attention to details, listening to our needs and follow up whether general supplies, copiers, furniture or tech service support. The techs support both on-site and over the phone, we are privileged to have access to such a crew! Thank you!
- Wendy Giles
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| State Farm Insurance Walker, MN |
"Thank you for providing us with more than 10 years of great service and products! From all of the help with the new phone system I put in to ordering the smallest item like paperclips, your company has done a great job. There are lots of other companies out there that want my business, but you guys have earned it with fair rates, great turn around time and top notch customer service. Thank you again and keep up the great work."
- Brad Spry, Agent
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| TruStar Federal Credit Union |
"At TruStar, we strive to provide SIMPLY GREAT SERVICE, and your great service helps us to do just that!"
- Nate Moseman, IT Specialist
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| Victoria's Italian - Rochester, MN |
North Country Business is a pleasure to work with. Their staff is extremely helpful and very prompt. They take pride in their work and I would recommend them to anyone!!
- Natalie Victoria
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| Basta O'Neill's - Washington, IL |
"After weeks of product research and system demonstrations, we decided to install a Micros system at our restaurant. Our Sales representative was very thorough with his demonstration and was able to show how Micros would affect our day to day operations through inventory control, order accuracy, employee management and countless other functions that will enhance our overall performance and add to the bottom line. After six weeks of use, I can say that the system has not only met but also exceeded our expectations. I recommend Micros and North Country Business Products!"
- Bill Backes
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| Bemidji State University |
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"I really appreciate the relationship that we have with North Country Business Products and being able to keep the orders and money in our local community. My sales rep is always readily available and keeps us satisfied and happy with our supply sales products. It's nice to see the smiles on the faces of the delivery personnel are a great help as well!"
- Darla Finnegan, BSU
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| Blue Plate Restaurant - Minnesota |
"North Country Business Products has been an integral partner as we have grown our business. We have especially appreciated their offering of operational enhancements including the KDS system. This simple system has helped improve our execution to our guests. NCBP has worked alongside as we have integrated other applications into our business that work alongside of the POS. The personal service we have received from sales to support has always been top notch. We look forward to NCBP helping as we grow in the coming years."
- Jim Hofer - Director of Operations
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| AmericInn Lodge & Suites Wadena, MN |
Having to place our office supply orders for the property over the past 12 years ... I have never had
such outstanding hassle free service. Whether I am ordering via email to our Sales Rep. or over
the phone, NCBP goes out of the way to assure fast free shipping and always ensuring I am receiving the best price. I recommend NCBP to anyone in need of office supplies.
- Kevin Lupkes, District Manager
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| Arro Land Surveyors, LLC Walker, MN |
North County Business Products has provided a great service to Arro Land Surveyors, LLC. Anyone I have dealt with has been friendly, helpful and knowledgeable. When we have needed furniture they delivered and set up all units. I would recommend North Country Business Products to anyone.
- Marianne Skipton
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| Bemidji Management |
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"Everyone that we have spoke with or worked with at NCBP has been wonderful. We enjoy doing business with all of you ~ your service techs are wonderful!"
- Nicole, Tech Support Survey
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| Dick's Plumbing & Heating of Bemidji, Inc. Bemidji, MN |
"You have an excellent Copier Sales Manager here in Bemidji. He helped us to select the right copier for our business and has been there every step of the way to guide us with its usage and special features. We appreciate that type of customer service!"
- Cheri Stout, Administrative Assistant
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| Indian Health Services - Red Lake, MN |
We appreciate the quick response and fantastic service you always provide us. Keep up the great service.
- Ken Ramondo, Facilities Manager Red Lake Hospital
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| Insure Forward, Inc. |
"The website is very user-friendly and makes placing an order convenient and quick. It allows the user immediate access to a list of routinely-ordered items which cuts down the time it takes to place an order. The search tool is also very helpful, with many advanced-search options."
- Wendi M Fogelson
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| Sara Wojciehowski |
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"Please be aware that our decision to purchase a new system from you was based on the EXCELLENT service from your Eau Claire Staff!"
- Sara Wojciehowski, New Installation survey (Micros 3700 System)
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| Schreiner's Restaurant - Fond du Lac, WI |
I felt that the experience of purchasing a security system from North Country Business was one of the smoothest I have witnessed at Schreiner's Restaurant. The salesman and installation team were both extremely professional and willing to explain even the smallest detail of the process. I would strongly recommend them to anyone looking to add a security system to their business.
- Nathan P. Haupt
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