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Testimonials
North Mr Pizza - Rochester Mn.
Great service, support and dedication. Thanks for everything!
- Jane and Mark Fulton
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Surveys
Support Survey
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This information is for internal use only and will not be distributed to any other parties.
Customer Name*
Address
 
City*
State*
Phone*  Ext.
Email*
Equipment Type*
Salesperson Name
Technician Name
Your Name*
Date of Call
On a scale of 1-5, with 1 being the lowest and 5 being the highest, how would you rate our Technician's communications skills?
1   2   3   4   5  
If the call was billable, were you informed ahead of times of our rates?
Yes    No   
Were you notified of expected arrival time?
Yes    No   
Did the technician explain the service provided to you?
Yes    No   
Overall how would you rate our Service Department regarding your recent service call?
1   2   3   4   5  
How would you rate our Technician's conduct and appearance?
1   2   3   4   5  
Overall how would you rate our Service Department's response time to recent service calls?
1   2   3   4   5  
Overall how would you rate our Service Departments overall customer service skills?
1   2   3   4   5  
At North Country Business Products we feel it's our obligation to provide you with service that consistently meets, or exceeds your expectations. How successful do you feel we have been in fulfilling this obligation?
1   2   3   4   5  

Are there any service issues that have not been resolved as of yet or any suggestions your have that might improve our customer service?

Please note. All information is used to improve our customer service skills and will not affect your service in any way.
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