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Testimonials
Blue Plate Restaurant
"North Country Business Products has been an integral partner as we have grown our business. We have especially appreciated their offering of operational enhancements including the KDS system. This simple system has helped improve our execution to our guests. NCBP has worked alongside as we have integrated other applications into our business that work alongside of the POS. The personal service we have received from sales to support has always been top notch. We look forward to NCBP helping as we grow in the coming years."
- Jim Hofer - Director of Operations
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Surveys
New Installation Survey
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This information is for internal use only and will not be distributed to any other parties.
Company Name*
Salesperson Name*
Address*
City*
State*
Phone*  Ext.
Email*
Contact Name*
Equipment Type
Lead Technician
With 1 being the lowest and 5 being the highest, how would you rate your sales representative's product knowledge?
1   2   3   4   5  
How would you rate your sales representative's punctuality and follow through?
1   2   3   4   5  
How would you rate the overall professionalism of your sales representative?
1   2   3   4   5  
How would you rate our technician's response time resolving any issues or questions?
1   2   3   4   5  
How knowledgeable was our technical staff regarding your install?
1   2   3   4   5  
How would you rate the installing technician's conduct and appearance?
1   2   3   4   5  
How would you rate the training that you received on the new equipment installed?
1   2   3   4   5  
Was the install completed in a timely manner and as scheduled, (were any changes communicated to you in a professional manner?)
Yes    No   
Would you recommend our sales and service to other businesses?
Yes    No   
Are there any open sales or service issues that have not been resolved?
Yes    No   

Are there any unresolved service issues that I may be able to assist with, or any additional comments that might improve our Customer Service?

All information is used to improve our customer service and will not negatively affect your service in any way. Information may be published as a testimonial on our website unless otherwise indicated. Thank you!
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