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Testimonials
A-Pine Restaurant - Pequot Lakes, MN
"Like many restaurant owners I considered implementing a point of sale solution for several years before finally deciding it was time to pull the trigger. After running my Micros system for the past 5 years I can’t imagine operating without it. The system has not only proven to be reliable but has also validated itself in many other ways. Training new employees is a breeze. I have received positive feedback from my staff that the system is easy to use and allows them to be more proactive while serving our valued customers. Communication with the kitchen is very efficient, helping us to eliminate mistakes due to hand written tickets and keeping our food costs in check through accurate and timely completion of our orders. The in depth ‘up to the minute’ reporting gives us the information we need to make informed decisions pertaining to inventory and staff requirements, all improving our productivity. Considering the performance of the system and the quality of service I have received from North Country Business Products I would recommend Micros as an excellent solution for any restaurant considering a point of sale system."
- Rick Beyer
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Our Career Opportunities

888-505-0540
NCBP is a 100% employee owned company, and as employee owners, we recruit candidates who we feel believe in what we believe in:
  • Providing our internal and external customers with superior service
  • Conducting our business in a fair and ethical manner
  • Treating each other with respect
  • Working hard and taking ownership of our responsibilities and duties
  • Providing superior products and services to our customers
  • Working together to support the company and each other
  • Success, growth and opportunity

We contribute our growth and success to the spirit and integrity of our employee owners. From entry-level, to professional, to management; we offer challenging career choices and growth potential. If you want to join a successful company, take a look at what we have to offer.

Click the headings below to learn more!

Top 10 Reasons to work for NCBP
  1. We are 100% Employee Owned.
  2. We care about the needs of our customers and our associates.
  3. We offer cutting edge technology.
  4. We believe in training, professional developement and advancement.
  5. We believe that hard work and fun can co-exist at work.
  6. We have been providing excellent customer service for over 60 years!
  7. We offer advancement and relocation opportunities.
  8. We are an equal opportunity employer.
  9. We are a progressive company.
  10. We are an ethical company.
Career Openings

Click to view a full job description

CALL CENTER ANALYST LEVEL 1 (PT, NIGHT SHIFT), Bemidji, MN
05/25/2013 07:19 AM

NCBP has a part time entry level technical Call Center positions in our world class Customer Care Center!  With three levels of call center associates, NCBP offers potential for job growth.  This is a home based position but will need to go to our Home Office in Bemidji, MN for initial training (4 weeks) and for occasional meetings. This position will work the night shift from midnight to 5am/6am and will work every other weekend from midnight to approximately 8am (minimum of 20-25 hours per week).

Responsibilities:

  • This position is the first point of contact for our POS hospitality and grocery customers when they call in for technical service.
  • Call Center Analysts ask customers basic troubleshooting questions regarding their POS computer systems and either solve, or escalate, the issues.

Click here for a full job description and to apply (PDF)

INSIDE SALES & eCOMMERCE, Bemidji, MN
05/25/2013 07:19 AM

NCBP has a great career opportunity for an Inside Sales & eCommerce Specialist located in Bemidji, MN.  This position will generate interest, increase use and administratively manage our Office Supply eCommerce site and also support an Outside Supply Sales Representative (office furniture and office supplies).

Responsibilities:

  • eCommerce - actively pursue customers to register and use eCommerce, set up and train new customers, manage administrative functions of eCommerce.
  • Support Outside Supply Sales Representative by taking and entering customer orders via phone and email, help with prospecting and marketing campaigns, help with pricing and research.

Click here for a full job description and to apply (PDF)

WEB DESIGN INTERNSHIP, Bemdiji, MN
05/25/2013 07:19 AM

NCBP has an extremely hands on and real world internship opportunity for the summer.  This intern will perform website modifications and optimize our social medial communication.  This is a paid internship and hours will be approximately 20 hours per week (we can be flexible with the schedule).

Duties:

  • Website:
    • Modify web content/pages using WordPress and PHP
    • Assist with enhancing search engine optimization for our website

  • Social Media Optimization - enhance NCBP's communication/presence on social media.

Click here for a full job description and to apply (PDF)

COPIER TECHNICIAN, Bemidji, MN
05/25/2013 07:19 AM

This position installs, provides preventative maintenance and services networked digital copiers/printers and other office machines.  It requires diagnosing, repairing and using troubleshooting techniques to service customers. This position will be based out of our Home Office in Bemidji, MN.

Responsibilities:

  • Set up copier/printer, load software, input network settings, load drivers onto network, and customize for customer as necessary.
  • Respond to customer requests for service and determine nature and extent of support needed.

Click here for a full job description and to apply (PDF)

GROCERY CALL CENTER SUPPORT LEVEL 2, Plymouth, MN
05/25/2013 07:19 AM

North Country Business Products (NCBP) is the Midwest's leader in the installation and servicing of Point of Sale (POS) computer based cash register systems for the grocery, convenience store, restaurant and hotel industries. This Computer Support/Call Center Level 2 Analyst will be the second point of contact for our Grocery NCR Point of Sale (POS) system customers when they call in with technical issues.  This position will be located in our Plymouth, MN office.

Job responsibilities:

  • Troubleshoot and resolve at least 75% of escalated technical issues dealing with grocery store computer based cash register systems (networking, software applications, PC’s, scanners/scales, printers, etc.)
  • Document new problems/solutions in our knowledge base. 

Click here for a full job description and to apply (PDF)

RESTAURANT TECHNICAL CALL CENTER SUPPORT, Plymouth, MN
05/25/2013 07:19 AM

This Call Center position will be the second point of contact for our Micros hospitality Point of Sale (POS) system customers when they call in with technical issues.  This position will be located in our Plymouth, MN office (could also be in our home office in Bemidji, MN).

The POS software/hardware system we utilize is MICROS - www.micros.com  

Hours: Mostly 8am – 5pm Monday – Friday, includes one weekend every six weeks and a few 11am – 8pm / 12pm – 9pm shifts.

Job responsibilities:

  • Troubleshoot and resolve at least 75% of escalated customer issues dealing with restaurant computer based cash register systems (networking, software applications, PC’s, scanners, printers, etc.)
  • Document new problems/solutions in our knowledge base. 

Click here for a full job description and to apply (PDF)

SALES ORDER ADMINISTRATION, Bemidji, MN
05/25/2013 07:19 AM

Explore the possibility of doing Sales Order Administration at NCBP! We are 100% Employee Owned!

Duties:

  • Daily processing of all new equipment sales orders and change orders for purchasing/receiving/billing
  • Process sales orders into customer invoices
  • Analyze orders to insure errors have not been made with cost, item numbers, missing items, etc.

Click here for a full job description and to apply (PDF)


MORE (Click here to see all listings)


 

 

To apply: select the opening you wish to apply for and then at the bottom of the full job description, follow the link to our online application process.
Career Options

We offer fulfilling careers as:

  • Field Technicians / Engineers
  • Software Specialists I, II, III
  • Call Center Analysts I, II, III
  • Sales Account Managers
  • Inside Sales Representatives
  • Administrative Associates
  • Leadership / Management

Benefit Information

NCBP offers competitive wages and an array of benefits. Here is a brief summary of the benefits we currently offer:

  • Paid Time Off (PTO)
  • Paid Holidays
  • Group Health
  • Group Life
  • Dental Insurance
  • Associate Stock Ownership Plan
  • 401(k) Retirement Savings Plan with match
  • Long Term Disability
  • Computer Discount Purchase Plan
  • Product Discount Purchase Plan
  • Section 125 Flex Benefits
  • And more!

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More about North Country Business Products

IMPROVE YOUR BUSINESS WITH POS SOFTWARE

North Country Business Products will customize a point of sale system or digital video security system catered to your business needs. Our POS and DVR systems are designed for the hospitality, restaurant, grocery and retail store environments. North Country Business Products has partnered with industry leaders such as Micros, NCR and OpenEye to deliver a point of sale system that will improve your business efficiencies and drive profit to your bottom line. We serve customers of any business size throughout the Midwest.

When you're looking for a cost effective point of sale system you should consider the longevity of the product and the company that will be providing your pos system. In addition, you should understand and be comfortable with how you will be supported after the sale.

If you're looking for a 'partner' to help you improve your business efficiencies and committed to grow with your business, look no further than North Country Business Products. We are 100% employee owned and committed to being your point of sale solutions partner beyond the lifetime expectancy of any POS system. We have developed a Customer Care Center to handle your support needs and developed our business to withstand the tests of time. By choosing to partner with North Country Business Products in your hospitality, restaurant, grocery, c-store or retail environment, you're making the right choice.

When you order a POS system from North Country Business Products, you can rest assured that you will receive quality products with the services to match. Our advanced call center is filled with agents who are ready and waiting to support your POS software when you need us. When your POS system is the foundation of the service you provide your customers - your pos system support needs become critical. When you call North Country Business Products for support, we guarantee that your support call will be answered in two minutes or less. We have more than 30 Software Support Analysts that are specialized and trained to support your POS software needs.

Over the years we have helped many people turn their dream for a successful business into a reality and YOU could be next. North Country Business Products is a Total Solution provider. We also provide Digital Video Security Systems that integrate directly into your POS system, in addition to providing all of the point of sale supplies that you'll need to keep your business running smoothly. All of our products are innovative, advanced and effective so there is no doubt that the products and services you choose will be an investment for your business' future.

Our fully trained personnel are ready to tackle virtually anything you throw at them and will be more helpful than you imagined possible - our loyalty lies with you and so we endeavor to make sure that your dealings with us are always pleasant, professional and profitable for everyone involved. We're not here to make a quick buck; we're here to create long-term professional relationships. At North Country Business Products the client always comes first; it's our promise to you.

TESTIMONIALS

Take a look at what some of these clients have to say about North Country Business Products' Micros and NCR point of sale and digital video security systems:

"Outstanding! NCBP made opening a brand new office flawless. My sales reps were very prompt and knowledgeable with solving any issues that arose with a new office space."

"All your staff is excellent, always willing to go the extra mile for help & for finding unusual items. Service is always fast!"

"Your staff is very professional, courteous, respectful and informative, Top Notch"

"We value NCBP as a partner to help us achieve our goals."

"North Country Business is a pleasure to work with. Their staff is extremely helpful and very prompt. They take pride in their work and I would recommend them to anyone!!"

Trust North Country Business Products and you too could be on the long list of satisfied clients and happy, successful business people